The Pan American Health Organization (PAHO) is bolstering efforts to expand access to healthcare across the Americas with a novel online course focused on telehealth and telemedicine. Launched April 1, 2026, the “Cycle III: Telesalud y Telemedicina” is designed to equip healthcare professionals with the skills needed to navigate the growing digital transformation of health systems in the region. This initiative comes at a critical time, as telehealth increasingly bridges gaps in access, particularly for underserved populations and those in remote areas.
The course, part of PAHO’s broader Digital Literacy in Health Program, aims to address key challenges in telehealth implementation, including connectivity issues, the necessitate for workforce development, sustainable financing models, and robust data privacy and security frameworks. Effective telehealth isn’t simply about adopting new technology; it requires a comprehensive approach to ensure quality care and patient safety. The program recognizes this complexity and seeks to provide practical guidance for navigating these hurdles.
Developed with input from regional experts – including Leonardo Rojas Mezarina, Luiz Ary Messina, and Fernando Plazzotta – the self-paced course offers a flexible learning experience. Participants can access materials and complete modules at their own speed, making it accessible to busy healthcare workers. For personnel within PAHO/WHO, completion of the course can count towards the required 80 hours of annual training, incentivizing participation and continuous professional development.
Telehealth: A Growing Necessity in the Americas
Telehealth has become an increasingly vital component of healthcare delivery throughout the Americas, offering a powerful tool to overcome geographical barriers and improve continuity of care. However, realizing the full potential of telehealth requires careful planning and investment. A 2024 report by the World Health Organization highlighted the uneven distribution of telehealth services globally, with significant disparities between high-income and low-income countries. The WHO Global Digital Health Progress Report 2024 details the challenges and opportunities in scaling digital health solutions.
The PAHO course is specifically tailored to the needs of the Americas region, acknowledging the unique challenges and opportunities present in different countries. It targets a broad audience, including healthcare professionals at all levels, health digital leaders, ministry of health technical teams, researchers, educators, and those involved in the governance and evaluation of telehealth initiatives. This inclusive approach reflects the understanding that successful telehealth implementation requires collaboration across multiple sectors.
Course Content: A Three-Pronged Approach
“Cycle III: Telesalud y Telemedicina” is structured around three core themes. The first focuses on models for implementing telehealth, exploring different approaches and best practices. The second examines the strategic role of university networks in driving innovation and training the next generation of telehealth professionals. Finally, the course delves into the efficient and secure use of telehealth within health systems, emphasizing data protection and patient safety.
Participants will benefit from specialized readings, evaluation activities, and open-access materials designed to reinforce learning and promote practical application. The course’s emphasis on self-directed learning allows individuals to tailor their experience to their specific needs and interests. The five-hour course is offered as a certificable virtual program through the PAHO Virtual Campus of Public Health (CVSP). Access to Cycle III is available through the CVSP website.
Course Details at a Glance
Cycle III — Telesalud y Telemedicina
Duration: 5 hours of self-guided learning
Modality: Certifiable virtual course
Platform: Campus Virtual de Salud Pública (CVSP)
Access: Access here
Building on a Foundation of Digital Literacy
This new course builds upon PAHO’s ongoing Digital Literacy in Health Program, which aims to strengthen the digital competencies of healthcare teams across the region. Previous cycles have focused on artificial intelligence in health and remain available for those seeking to expand their knowledge in this rapidly evolving field. Looking ahead, PAHO plans to launch additional certified cycles covering key areas of digital health, including Civil Registry and Vital Statistics (RCEV) and health data management.
These upcoming courses underscore PAHO’s commitment to supporting the digital transformation of health systems throughout the Americas. Individuals interested in staying informed about future activities within the Digital Literacy Program can subscribe to the institutional mailing list.
The successful integration of telehealth and telemedicine requires ongoing education, collaboration, and a commitment to addressing the challenges of digital equity. PAHO’s Cycle III represents a significant step towards building a more accessible, integrated, and patient-centered healthcare system for all in the Americas. The organization will continue to monitor the impact of these initiatives and adapt its strategies based on emerging evidence and regional needs.
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